My beads, jewelry and home decoration products are handmade with love and care and I hope you will enjoy them! Please read my Policies before purchase.
Paypal is the preferred, easiest and fastest and secure method of payment. PayPay accepts e-checks, credit cards, and debit cards. Products will not be shipped until payment has cleared.
Even if you do not have a PayPal account, PayPal can process your credit card information as payment. Choose PayPal as your payment method and follow the prompts for non-account holders.
You can also choose payment via bank transfer. This payment option is charged with additional fee due to bank fees applied on foreign currency receipts.
I ship within one to three business days after receiving your paid order. I ship using Czech Post (Ceska Posta).
If you are concerned about shipping to your home country, kindly request insurance and I will adjust your shipping & handling charges as additional fees apply for insurance. Please understand I cannot be held accountable for delays in customs clearance, and for lost, damaged or stolen packages that are not insured.
Also, I cannot be held responsible should local customs authorities wish to charge any import duty on your items. The recipient is responsible for paying the duty.
Refunds and Exchanges
I always do my best for you to be happy with your purchase and I want you to love your new treasure!! Should there be any reason for which you wish to return or refund your items, please contact me as soon as possible and I will endeavour to resolve any problem to your full satisfaction.
Refunds (less shipping & handling charges) will be made for items returned within 28 business days in the same condition as they were sent out. I will refund the item's cost on your PayPal account.
Custom orders and sale items are non-returnable.
Additional Policies and FAQs
Please look after your jewelry with care. All my handmade items are treated with a water resistant finish; however, they do not like a long dunk in water and I always recommend removing jewelry before swimming or bathing.
Like any other art jewelry, cleaning should be done only with a soft rag and water, never with cleaners containing abrasive chemicals!! Even chlorine, the chemical most often used to keep swimming pools and Jacuzzis free of bacteria, can damage your jewelry. Hair sprays or perfumes should be applied ahead of jewelry as the chemicals in those products can strip the finishes over time.
You may not copy, reproduce, download any images, artwork, photos, or text posted on this site without express written permission. All images, photos, artwork and text are sole property of Jana Bližňáková.
Please have respect.
Thank you for reading all the way through this... And thank you for supporting handcrafted items!